Terms & Conditions

Our Booking Terms & Conditions ...

  • A deposit of 25% must be paid before a reservation will be held. The balance is due 6 weeks before arrival. (PAYPAL is recommended).
  • Rental times are from 4:00pm on the day of arrival until 11:00am on the day of departure.
  • Although every effort is made to ensure the property is in perfect condition for the duration of your stay, we cannot accept responsibility for third party claims, accidents, damage or loss however caused.
  • You must absolutely ensure that children are not left on their own, at anytime, in the accommodation. Neither are they to be allowed access to the pool or whirlpool unless accompanied at all times by a responsible adult. Keep the patio doors locked if unsure.
  • All breakage’s, accidents or losses are to be reported to the Management Company immediately.
  • For your comfort the property is a Nonsmoking property. Smoking is allowed on the patio.
  • Swimming pools are provided free of charge only pool heating is charged for and will be refunded pro/rata if there is a problem with the heater. Pool heaters have electrical / mechanical components. These components can sometimes malfunction. Homeowner cannot be held responsible for any malfunctioning heater. Please inform us as soon as possible if your pool/spa is not working properly. We will do everything in our power to rectify any problems with malfunctioning equipment as quickly as possible.
  • Only guests listed on the booking form are authorized to stay in this home. I understand that my booking may be terminated, or I will be charged $100 per extra person up to the legal limit of the home.
  • Pets are STRICTLY not allowed. Reservation will be terminated if pets are found on any of our properties without any refunds.
  • The party leader must be 25 years and older.
  • CANCELLATION OR AMENDMENTS BY YOU: If you are compelled to cancel your reservation, you must inform us by telephone and immediately confirm your cancellation to us in writing. In this event if you cancel your reservation 6 or more weeks before arrival there is a cancellation charge of 25% of the entire amount, 4 – 6 weeks before arrival there is a cancellation charge of 50% of the entire amount, 2 – 4 weeks before arrival there is a cancellation charge of 75% of the entire amount, 0 – 2 weeks before arrival there is a cancellation charge of 100% of the entire amount.
  • CANCELLATION BY THE OWNER: In the event of circumstances beyond our control requiring us to cancel a reservation, i.e. including Acts of God, civil disturbances, riots, flood, drought, fire and legislation, only repayment in full of any payments made in respect of the reservation will be made. We will do everything in our power to find suitable alternative accommodations, however, we cannot accept liability whatsoever in respect to any loss or damage sustained by the hiring party in these circumstances. This does not affect your statutory rights as a consumer.